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Guarantees & Return Policy

By purchasing the product from our company (hereinafter the Seller), you can expect compliance with the warranty obligations, including warranty and post-warranty service. The warranty also applies to all services provided by our company's technical specialists.
If you discover any malfunction of the product during the warranty period, you need to fill out a complaint form and send it to the manufacturer's service centers specified in the warranty card or in the user manual. You can also request assistance in organizing maintenance and repair at the manufacturing factory from our specialists:
  • Warranty repair is free of charge.
  • The customer will pay for the delivery and repair costs if the product's malfunction is due to the customer's fault.
All issues relating to the replacement and return of the equipment shall be resolved in full accordance with Russian legislation.
Equipment of adequate quality is not subject to replacement or return, according to paragraph 11 of the List of non-food items of adequate quality not subject to return or replacement for similar goods.
The decision concerning the return, replacement, or repair of defective equipment is made by the manufacturer of the equipment and is implemented through the seller or through a service center chain.

All TSI products

The group "New Technologies" offers for review the products of the plant TSI: aerosol and dust monitors, thermal stress monitors, aerosol generators and dispersers, aerosol neutralizers, flow analyzers, solid particle counters, environmental monitors, filter testers, flow flow measurement, fluid mechanics systems, laboratory monitors and controls, liquid flow controllers, evaporators, ventilation testing devices
  • Reduced Impactor Measurement Equipment TSI
    Reduced Impactor Measurement Equipment
    MSP0001-01-9547, etc.
  • Aerosol and dust monitors, calibrators TSI
    Aerosol and dust monitors, calibrators
    SIDEPAK AM520, etc.
  • Aerosol generators and dispersants TSI
    Aerosol generators and dispersants
    3410U, 3410L, etc.
  • Aerosol research TSI
    Aerosol research
    379020A, 3302A, etc.
  • Aerosol neutralizers TSI
    Aerosol neutralizers
    3077A, 3077, etc.
  • Cascade impactors TSI
    Cascade impactors
    QCM MOUDI 140 et al.
  • Certifying flow analyzers TSI
    Certifying flow analyzers
    4088 PLUS FA, etc.
  • Solid particle counters for clean rooms TSI
    Solid particle counters for clean rooms
    AEROTRAK-PLUS, etc.
  • Environmental monitors TSI
    Environmental monitors
    BLUESKY, GM460, etc.
  • Filter Testers TSI
    Filter Testers
    8587A, 8177, etc.
  • Flow rate measurement TSI
    Flow rate measurement
    OEM 840623, OEM 840622, etc.
  • Fluid Mechanics systems TSI
    Fluid Mechanics systems
    V3V-Flex, PIV V3V 9000, etc.
  • Equipment for the development of generic drugs TSI
    Equipment for the development of generic drugs
    0170-01-5016, 0170-01-5014, etc.
  • Heat Stress Monitors TSI
    Heat Stress Monitors
    QUESTemp 44-46-48N, etc.
  • Monitors and pressure regulators in the hospital room TSI
    Monitors and pressure regulators in the hospital room
    PRESSURA RPM20-CC, etc.
  • IVIVC systems TSI
    IVIVC systems
    BRS100i, BRS200i, etc.
  • Indoor air quality meters TSI
    Indoor air quality meters
    EVM-7, EVM-4, etc.
  • Automation of inhalation testing TSI
    Automation of inhalation testing
    HCP6, LCP6, TPK100i, etc.
  • Laboratory monitors and controls TSI
    Laboratory monitors and controls
    LRC-BASE-CFM, SureFlow 8636, etc.
  • Liquid flow controllers TSI
    Liquid flow controllers
    Turbo LFC 2950-40, etc.
  • Noise dosimeters and sound level meters TSI
    Noise dosimeters and sound level meters
    SoundPRO SE-DL, etc.
  • Counters and particle detectors TSI
    Counters and particle detectors
    EPC 3783, 3750-CEN, etc.
  • Particle deposition systems TSI
    Particle deposition systems
    NM 2300G3M-30NM, etc.
  • Particle size standards TSI
    Particle size standards
    Process Particles, etc.
  • Particle Crushers TSI
    Particle Crushers
    3938, 3938E57, etc.
  • Respirator Testers TSI
    Respirator Testers
    PortaCount 8048, etc.
  • Filters of steam process gases TSI
    Filters of steam process gases
    VPG-A3, VPG-A6, etc.
  • Thermal anemometry systems TSI
    Thermal anemometry systems
    1201, 1260A, etc.
  • Vaporizers TSI
    Vaporizers
    2860PE, 2840PE, etc.
  • Devices for checking ventilation TSI
    Devices for checking ventilation
    9565-A, 9565-P, etc.
  • Pollution standards TSI
    Pollution standards
    2200-01-5002, 2200-01-5001, etc.
  • Software TSI
    Software
    air monitoring, etc.
  • Accessories and accessories TSI
    Accessories and accessories
    3062-NC, 8918-NA, etc.
  • Discontinued models TSI
    Discontinued models
    8631-CRC, 8631-CRC-BAC, etc.

NEW TECHNOLOGIES GROUP

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